Who we are

Our website address is: https://knebel.com.au

 

Privacy Policy

General
Knebel Kitchens uses Non-Personal Information for the following general purpose: the content you see, improve our services, conduct research, and provide anonymous reporting for internal purposes.

1. The information that we collect:
We collect information from you when you leave your details on a contact form on our website,subscribe to our newsletter.

 

2. What we use your information for.
The information that we collect from you can be used in the following ways.

 

• To improve our website. We continually strive to improve what we offer on our website based on the information and feedback we receive from your usage and browsing.
• To improve our customer service.
• To personalize your experience, as your information helps us to put various procedures in place assisting us to better respond to your individual needs.
• To send periodic emails. The email address or phone number you provide for order
  processing may be used to send you information (emails and SMS) new products, or relevant company information.
• To administer a contest, promotion, survey or other site feature that we may run from time to time.
• Note: We include detailed unsubscribe instructions at the bottom of each email to be able to unsubscribe at anytime.

 

3. Choice/Opt-out

• We will provide you with the opportunity to ‘opt-out’ of having your personally identifiable
• information used for certain purposes, when we ask for this information.
• If you no longer wish to receive our newsletter, email, or promotional offers, you may“opt-out” of receiving them by following the instructions included in each newsletter, or by contacting us.

 

4. Information Disclosure to outside parties:

• We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. However, note that this does not include trusted third parties that work with Knebel Kitchens and who assist us in operating our website, conduct our business, in order to service you better, so long as those parties agree to keep this information confidential.
• We employ an email service provider to send out emails on our behalf, for when you signup for our email list
• We provide Non-Personal Information to interested third parties for the purpose of
  understanding the usage patterns for certain content, services, promotions, and/or
  functionality of the Website. These include Google Analytics, web master tools, and other
  data gathering software.
• We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect others or ours rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for advertising, marketing, UX, UI design, or other uses
• To any person or entity which at the time of providing us with the personal information we have disclosed to you that we will provide that information to the named person or entity.

 

5. How do we protect your information?
We implement a variety of security measures for the safety of your personal information, whenyou register, pay for a package, or enter, submit, or access your personal information.

• We offer the use of a secure server.
• We follow generally accepted industry standards to protect the personally identifiable information submitted to us, both during transmission and once we receive it. Please note that no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

 

6. Do we use cookies?
Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser, if you allow) that enables the sites or service providers systems to recognise your browser and capture and remember certain information

We use cookies to help us collate and process and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

Cookies allow information to be stored on your computer and to be held on your browser’s
memory. Most cookies either have an expiry date or cease to exist when you exit the Website and quit your browser.

We may contract with third-party service providers such as digital marketing agencies, to assist us to better understand our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

 

7. Third party links
Knebel runs ads on most of its pages as a way of monetization and to keep the website live and available for everybody. At our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites.

 

8. Changes and Updates to this Privacy Policy
Knebel may update this policy at any time in its sole discretion and without prior notice. We will strive to notify you about significant changes in the way we treat Personal Information by sending a notice to the primary email address specified in your Knebel account and/or by placing a notice on the Website.

 

10. Your Consent
By using our site, you consent to our online privacy policy.

 

12. Effective Date
This Privacy Policy was last modified in December 2022, all rights reserved by Knebel Kitchens.

 

Contacting Us
If there are any questions regarding this privacy policy, you may contact us using the information below:
showroom@knebel.com.au